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Add or edit custom screener questions for a job posting (including auto-reject)

Add or edit custom screener questions for a job posting (including auto-reject)

Step 4 of the Post a Job, Edit a Job, or Duplicate a Job wizard allows you to add your own custom screener questions to your job postings. You can also reject applicants automatically based on their responses to your custom questions. You can use these custom screener questions to broadly assess the applicants for your job postings.

Custom questions must not be discriminatory or illegal, personally invasive, or otherwise violate the Terms of Service.

To set up custom screener questions (including auto reject)

  1. To add custom screener questions for a new job posting, on the  Jobs page, select Post a job to start the Post a job wizard. Complete Steps 1, 2, and 3, and select Continue.

    Or, to edit auto qualify questions for an existing job posting, on the  Jobs page, find the job posting you want to edit and select Review Applicant > Edit Job, and then select Edit for the Custom Screener Questions section.

    Buttons to add custom screener questions

  2. To draft a new custom question, select Add New Question.

    Alternatively, if you want to use any previously saved questions, select Add Saved Question, select one or more saved questions from the list, and then select Add (1) Question. Skip over steps 2a-f to move on to configuring the auto-reject options (step 3 below).

    Add a custom question form showing a question and Auto-reject

    1. Type the question in the text box.

    2. If required, select the Required checkbox.

    3. If you would like to save the question to use in other job postings, select the Save question to use again checkbox.

    4. Select the answer type. If you want to use this question for auto reject, the answer type must be either Dropdown or Checkbox.

      • Single line text – The applicant will be prompted with a single-line text box to answer the question. There’s nothing else you need to do.

      • Paragraph text – The applicant will be prompted with a multi-line text box to answer the question. There’s nothing else you need to do.

      • Dropdown – The applicant will be prompted with a dropdown list to select from to answer the question. In the Possible answers text box, enter the first possible answer, select Add answer, add the second answer, and repeat as needed. To re-order items, drag them by the dots to their left.

      • Number – The applicant will be prompted with a text box that expects a numeric response. There’s nothing else you need to do.

      • Checkbox – The applicant will be prompted with a set of checkboxes to select from to answer the question. In the Possible answers text box, enter the first possible answer, select Add answer, add the second answer, and as needed. To re-order items, drag them by the dots to their left.

    5. To specify the disqualifying answer for dropdown or checkbox answer types, select the Auto-reject this answer checkbox.

      You can have more than one disqualifying answer for a question.

    6. Select Add Question to finish and add the question to the job posting.

  3. If you selected Auto-reject for any answers, you will now set up the auto-reject options.

    Automatically rejected applicants will be set to the Not Interested status and a Rejected email notification will be sent to the applicant. You will still be able to view these applicants. See Reconsider a rejected applicant for more information.

    Add a Custom Question form showing the Auto-reject options for this question

    1. Indicate whether you'd like to send a rejection email to the job applicant.

    2. Select an email template for the automatic rejection email that is sent to rejected applicants.

    3. Select Save & Add Question.

  4. Select Preview All Questions to see how the screener questions will be presented to applicants. You can then edit your questions or repeat steps 2a-f to add new questions if needed.

  5. When ready, select Save & Preview if you are done editing your job posting, or select Continue to progress to Step 5 of the wizard. See Add or edit a workflow for a job posting.

 

Last updated: August 11, 2022
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