FAQs

FAQs about accounts and verification

• Why do I need to verify my account?
• Is the verification process secure?
• I didn't receive a confirmation email. What should I do?
• Can I have multiple company accounts for franchise locations?
• Can I transfer account ownership to someone else?
• How do I change my company name?

FAQs about billing

• How much will my job postings cost?
• Will my per-applicant costs be the same in different locations/markets?
• Will I still be charged if an applicant does not respond?
• Why was my account deactivated?
• How can I get a refund?
• When will my credit card be charged?

FAQs about jobs

• What should I include in a job description?
• Why do I have to provide salary information for my job postings?
• How do I find my job postings?
• May I link to a job posting on my own website so that job seekers can apply there?
• What other sites does SimplyHired distribute job postings to?

FAQs about applicants

• What emails are listed in the Inbox?
• Why can’t I view all answers to my auto qualify/prescreener questions?
• What interviews are listed on the Interviews page?
• I’m not getting enough applicants. How can I get more?
• What applicant information is available prior to paying?

FAQs about users

• How can I resend an invitation to a new user?
• How do I change a user’s role?