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FAQs about accounts and verification
Why do I need to verify my account?
Is the verification process secure?
I didn't receive a confirmation email. What should I do?
Can I have multiple company accounts for franchise locations?
Can I transfer account ownership to someone else?
How do I change my company name?
FAQs about billing
How much will my job postings cost?
Will my per-applicant costs be the same in different locations/markets?
Will I still be charged if an applicant does not respond?
Why was my account deactivated?
How can I get a refund?
When will my credit card be charged?
FAQs about jobs
What should I include in a job description?
Why do I have to provide salary information for my job postings?
How do I find my job postings?
May I link to a job posting on my own website so that job seekers can apply there?
What other sites does SimplyHired distribute job postings to?
FAQs about applicants
What emails are listed in the Inbox?
Why can’t I view all answers to my auto qualify/prescreener questions?
What interviews are listed on the Interviews page?
I’m not getting enough applicants. How can I get more?
What applicant information is available prior to paying?
FAQs about users
How can I resend an invitation to a new user?
How do I change a user’s role?
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